COVID-19 and the Built Environment


Course approved for AIA, BOC, and BOMI ceu credits.

BUILDINGS is hosting a panel discussion of industry heavyweights in building design and management to answer one question with regard to COVID-19: Where do we go from here?

We’ll discuss how things are changing in the way we deliver and manage facilities, as well as how the outbreak will affect the way we approach future challenges.

Course Tuition: Free

Learning Objectives:

  • Understand how COVID-19 has impacted the design, delivery and operation of buildings so far.
  • Hear how people in the industry are adjusting.
  • Learn some examples of how people in the industry have come together to assist each other and/or their tenants.
  • Gain some ideas for how to respond to future challenges.

Sponsored by:

NECA / IBEW Powering America Logo


Chicago Faucets


Joe Markling

Managing Director - Head of Real Estate Operations
USAA Real Estate Company

Joe Markling is the managing director and head of real estate operations for USAA Real Estate. He leads a team at USAA that is responsible for providing property management operational support for the office, industrial, retail and multi-family properties nationwide owned by USAA Real Estate. Mr. Markling is the Past Chair and CEO of BOMA International and is a BOMA Fellow.

Jenny Han

Director of Healthcare Design

A licensed architect with 25 years of experience, Jenny oversees Skender’s modular architecture and design for healthcare projects. In her role as director of healthcare design, she manages day-to-day design administration, including staffing, budgeting and planning. Previously, Jenny led on-site design teams for capital projects at Rush University Medical Center, where she supervised program management and design for a wide variety of campus- wide initiatives. She also consulted with Rush to provide a rapid response during the 2014-16 Ebola outbreak and to create a Biosafety Level 3 laboratory.

Cameron Scott

Global Workplace Management Operations Lean

Cameron leads a global team managing service delivery to more than 500 clients through digitally enabled processes that leverage JLL's global scale and specialist talent to optimize the performance of dedicated account teams and variable resources. The team's capabilities include facilities management, experience services, engineering and maintenance services, and energy and sustainability services. Cameron has more than 20 years of experience in facility management outsourcing and real estate services, working with clients and service teams across a diverse portfolio.

Brenda Bush-Moline

Vice President & US Health Sector Leader

As a healthcare leader with more than 25 years of experience, Brenda is responsible for inspired and energized service for our healthcare clients to create places of healing and wellness. By focusing her efforts on integrated health design that considers related markets such as workplace, hospitality, retail, and education, Brenda has supported the national development of reimagined care models. Through active listening and engagement, she translates design and planning intentions into spaces that reflect the mission and vision of her clients. A LEED AP certified professional, Brenda also holds certifications from the American Institute of Architects, the American College of Healthcare Architects, and the Economic Developers Association of Canada.