Facility managers and building owners often have queries about the efficacy and costs behind geothermal energy options. In its efforts to educate about geothermal, or ground-source, heat pumps (GHPs), the Geothermal Exchange Organization (GEO) finds that in many cases its audiences know little about geothermal energy, and often confuse GHPs with resources that create hot springs and high-pressure steam that can fuel electric power plants.