Envoy’s Virtual Front Desk welcomes, assists, and registers visitors, even when staff members are not physically present. Users can now expedite visitor check-ins, address security and compliance requirements, and achieve greater cost-effectiveness, all while making a good first impression. The same person or team can support guests at multiple offices, across different geographies and time zones. Visitors can self-serve the sign-in process while getting assistance from a real person, even at unstaffed front desks or after hours.
Virtual Front Desk can be paired with security features like invite approvals, ID verification, digital NDAs, block lists, access control integrations, and more. Remote staff can be notified of incoming visitor calls via preferred channels to ensure prompt responses, including SMS, email, Slack, or Teams.
